Every drop billed.
Every shilling collected.
AquaCommand 360 unifies billing, M-Pesa collections, meter reading, GIS, NRW and customer care into one command centre your board will love.
Collected (Sep)
KES 186M
+4.5%
Collection rate
86.5%
+1.7 pts
NRW
31.8%
-2.1 pts
Active accounts
46,775
+612
One platform
From the intake to the M-Pesa receipt.
Meter OCR with GPS proof
Readers snap the dial, we read it and verify they stood at the meter.
M-Pesa & WhatsApp payments
Auto-reconciled Paybill, STK push and WhatsApp self-service.
GIS & DMA monitoring
Pipes, valves, bursts and zone balances on one live map.
NRW command
IWA water balance per DMA to hunt physical and commercial losses.
FreePBX contact centre
Calls, tickets and Customer360 on a single agent screen.
AI Copilot
Ask for arrears, collections or tickets in plain English or Kiswahili.
Made for WASREB reporting, KES and Africa/Nairobi.
Effective-dated tariffs, audit trails, approvals and role-based portals for executives, commercial, finance, engineering, meter readers and customers.
Enter the command centre- WASREB-aligned KPIs out of the box
- Auto-reconciled M-Pesa Paybill & STK
- WhatsApp bills, payments & new connections
- Offline-ready meter reader app
- Kiswahili & English customer channels